Privacy notice
What happens to the details you give us through this website.
Who we are
Tapwise Payments is an independent business working in partnership with Dojo. You can reach us on 01224 600329 or 07366 416603.
What we collect
When you send an enquiry we collect your name and phone number, plus anything else you choose to tell us: your business name, email address, type of business, what you’re interested in, your current card machine provider, the best time to call and your message.
How we use it
We only use your details to reply to your enquiry and talk to you about what you asked for. We do this because you’ve asked us to get back to you, and because it’s in our legitimate interests to answer people who contact us.
Who can see it
Your enquiry can be seen by Tapwise Payments and by Millwards Digital, who built this website and look after it. It’s kept on a secure web server in the EU, with an encrypted nightly backup stored in the EU too. We don’t sell your details or pass them to anyone for marketing.
If you decide to go ahead with a Dojo or myPOS card machine, or YouLend funding, the details needed for your application will go to them, and their own privacy notices will apply.
How long we keep it
We keep enquiries for as long as we need them to deal with your request and any follow-up, then delete them. You can ask us to delete yours at any time. A deleted enquiry can stay in our encrypted backups for about 60 days before those copies are removed too.
Your rights
You can ask us for a copy of the details we hold about you, ask us to correct or delete them, or object to how we use them. Just call us on 01224 600329 or 07366 416603. If you’re unhappy with how we’ve handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and visit statistics
The public pages of this website don’t use cookies. We keep visit statistics to see how the site is doing and what to improve. For each page view they record the page address, the website or advert link that brought you here, your browser, operating system, type of device, screen size, language and roughly where the visit came from (country, region and town or city), worked out from the IP address at the time.
They also record how the site is used: time on the page, how far down it’s scrolled and which sections are reached, how often it’s tapped or clicked, and which buttons, links and other parts of the page are used, such as Get a quote or a tap on one of our phone numbers. They record whether the card machine demo, the cashback and Flex Funding sliders or the slideshow are used and which FAQs are opened, and whether the enquiry form was started, sent or left unfinished, asked you to correct a detail or couldn’t be sent, but never what you type or choose in it. They also record how quickly the page loads and technical errors, such as a missing page or part of a page that didn’t load.
The statistics use no cookies and store nothing on your device, except your choice if you ask them to stop counting your visits (see below). They never store your IP address: page views are grouped into visits with a one-way code, made from the IP address and browser details, that changes every month. They never include your name, phone number or anything you type into the form, and they’re kept apart from your enquiry. If your browser sends a Global Privacy Control or Do Not Track signal, only page views are counted. Millwards Digital, who look after this website, keep the statistics for us on the same secure server. They’re deleted automatically after one year, and from our backups about a month later.
To stop your visits being counted in this browser, use Stop counting my visits. Your choice is saved in this browser for this website until you clear its site data. Our web server also keeps short-lived technical logs, which include IP addresses, to keep the site secure and working properly.
Last updated .